Return and exchange
You should always try your products at home in peace and quiet. If you would like to return your goods, you must within 14 days notify us if you intend to use the right of return and the goods must be in original condition. The easiest way to contact us is by email at firstname.lastname@example.org. The goods must be returned well packaged. Shipping fees are not refundable and buyer pays for return shipping.
For exchanges, it is very important that you include a message in the package with your name and address and what you wish to change to. For returns, your money will be refunded using the same payment method that you used for your purchase.
If you send a product back to us for exchange or return the product and it is used, we will send the product back to the customer with an invoice of 150 DKK for the return postage and administration. It is vital that your product is NOT used for replacement or return , and that all patches, velcro and plastic (for leather products ) are included.
Any changes / repurchases sent to:
Kirkebjerg Allé 37 st. tv.
For bespoke packages that are not picked up and then returned will be charged a fee of 350 SEK to cover postage, packaging and administration.